TERMS & CONDITIONS / SHIPPING & RETURNS

TERMS & CONDITIONS

Welcome to www.Siliconestars.com  By accessing, browsing, or otherwise using this website, you agree to all the terms and conditions of this agreement. If you do not agree to these terms and conditions or any part of these terms and conditions, you must not use this website. Please read this agreement carefully before proceeding.

you must

The www.siliconestars.com  website may contain some content that may be objectionable to users and is intended for mature persons only. Please represent and warrant that you are at least 18 years old to access this website.

you can not

  • ● republish material from this website (including republishing on another website);
    ● sell, rent or sublicense material from the Site;
    ● public display of any material on the website;
    ● reproduce or otherwise exploit the material on this website for commercial purposes;
    ● edit or otherwise modify any material on the website;
    ● Redistribute the material on this site, except where expressly redistributed.

User Content

  • ● In these terms and conditions, “your user content” means the material (including but not limited to text, images, audio material, video material, and audiovisual material) that you may submit to this website for any purpose.
    ● You grant Silicone Stars a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your User Content in any existing or future media.
    ● You also grant Silicone Stars the right to sublicense these rights and to sue for violation of these rights.
    ● Your User Content must not be illegal, infringe the legal rights of any third party, and not give rise to legal action against you or Silicone Stars or the third party (in each case under any applicable law).
    ● You may not submit any User Content to this website that has been or has been the subject of threatened or actual legal action or other similar complaints.
    ● Silicone Stars reserves the right to edit or remove these materials:
     1. Any material submitted to this website
     2. Any material stored on the servers of siliconestars.com
       3. Any material hosted or posted on this website
    ● Although Silicone Stars has rights to user content under these terms and conditions, Silicone Stars does not undertake to monitor submissions to or posting of such content on this site.

Other Parties

You accept that, as a limited liability entity, Silicone Stars is interested in limiting the personal liability of its officers and employees. You agree that you will not personally bring any claims against the officers or employees of Silicone Stars for any loss related to the website.

Without prejudice to the preceding paragraph, you agree that the limitations of warranties and liability set forth in this website disclaimer will protect Silicones Stars’ officers, employees, agents, subsidiaries, successors, assigns, and subcontractors and siliconestars.com.

Breach of These Terms and Conditions

Without prejudice to Silicone Stars’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Silicone Stars may take such action as we deem appropriate to deal with the breach, including suspending your access website, prohibiting your access to the website, block computers using your IP address from accessing the website, contact your internet service provider to request that they block your access to the website and/or bring a lawsuit against you.

Task

Silicone Stars may assign, subcontract, or otherwise deal with Silicone Stars rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not assign, subcontract, or otherwise deal with your rights and/or obligations under these terms and conditions.

The Whole Agreement

These terms and conditions, together with Silicone Stars Privacy Policy, constitute the entire agreement between you and Silicone Stars with respect to your use of this website and supersede all previous agreements with respect to your use of this website.

Website License

Unless otherwise stated, Silicone Stars and its licensors own the intellectual property rights to the website and website material. All such intellectual property rights are reserved under the license below.

You may view, download for caching purposes only, and print pages, user manuals, or other product information from the website for your personal use, subject to the limitations set forth below and elsewhere in these terms and conditions.

Acceptable Use

  • You may not use this website in any way that would cause or could cause damage to the website or impaired usability or accessibility.

SHIPPING & RETURNS

Shipping Silicone Stars offers Free Worldwide Shipping with tracking number. For more information, please refer to the sections below.

Shipping Time Frame 

  •  Manufacturing will take 3 days for standard doll and 5-7 business days for customized doll.
  •  Shipping will take 6 days (time may vary by a couple days depending on your location).

Note: Some dolls may take up to 3 weeks (2 weeks manufacturing time and 7-12 days for shipping). For more information, please contact us via email at [email protected] A tracking number will be provided once the item is ready to ship. You will be able to track your product at every step during the transit. Cost of Shipping We offer worldwide free shipping on any order. No hidden fees guarantee.(Some countries buyers should assist for custom clearance and pay taxes). Special Arrangements for Discreet Shipping By default, the doll will be shipped to the address you provided when placing the order.  Just so you know, your anonymity is the top priority! We keep things as discreet as they need to be. Your package will be in a neutral box. There is no information on the package that will reveal the content of the item in the box. You are the only one with knowledge of the content inside the box. Shipping Destinations We can deliver your sex doll in most countries, including Canada, USA, EU, UK, Australia, Malaysia, Japan, Singapore. Please contact us via email at [email protected] if you are not from these areas. 

Shipping Companies Depending on the destination address, your item will be shipped via FedEx  or UPS. 

Shipping Procedure Your love doll will be manufactured expertly and with care.

The following procedure will take place after you place the order:

  1. An order confirmation will be email to you after we receive the payment
  2. We start manufacturing your doll
  3. Once the sex doll is ready to ship, we will send you a notification along with the tracking number
  4. You check the shipping status with the tracking number
  5. Item will be delivered to your home or any location that’s suitable for you.

 

Returns & Cancellation Cancel Order Order cancelation is only possible within the first 24 hours. The dolls will be ready for shipping after 24 hours, and you cannot cancel the order afterward.

  • within 4 hours                 Full Refund
  • within 24 hours               75% Refund

Please note there is no cancellation/refund on orders with custom options added. Returns All our dolls have gone through the official quality check before leaving the factory. You will have 3 days for the replacement and 1 months warranty.

  • We will replace your product within 3 days after you receive it if the product has issues such as original flaws or logistic damages. You must not use the product.
  • We cannot replace the product if the damages are incurred by the customer. However, we can supply instructional videos and tools for you to do the repair.
  • Customers are responsible for the cost of return
  • We can’t accept returns for custom or personalized orders

Please contact us via email at [email protected] with your order number before returning the item. Exchange will be made after receiving the returned package and confirming that the doll is intact and unused.